If you are dissatisfied with our services, you have the right to file a complaint. The full procedure can be found in the Complaints Procedure section.

Please refer to the Colonnade Career section for current open positions.

Since 2017 Colonnade Insurance S.A. has been assigned a financial strength rating by AM Best of A- (Excellent) with a stable perspective.

For more information about Colonnade visit branches´ websites

Please, feel free to see their contact information below on this page. Generally speaking, in order to be faster and more precise in our answers, we tend to privilege questions received via e-mail. However, we are committed to reply to all your legitimate messages, either written or received via phone, in the shortest possible time.

Fairfax Financial Holdings Limited (“Fairfax”) is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management. More details on Fairfax Financial Holdings Limited can be found on www.fairfax.ca.

Colonnade offers a wide range of non-life insurance products for corporate and individual customers; mainly Travel Insurance, Accident & Health Insurance, Homeowners Insurance, GAP, Corporate Property and Liability Insurance and many others.

Our primary focus remains the health and safety of our employees, customers, brokers and their families. Colonnade is committed to provide you uninterrupted services. In case of any inquiry please contact your respective Colonnade branch by e-mail or phone described under the contact details on our webpage.

At Colonnade, we care about compliant and ethical business conduct. Therefore, if you have any substantiated grounds or information to believe that an actual or potential breach of the law or grossly unethical and improper behaviour has occurred or is likely to occur in respect of Colonnade's activities, please visit our Whistleblowing section and follow the recommended steps.